Dr. Monica Williams serves as the director of assessment technology product and research for a well-known consortium at a university on the west coast. She oversees a popular suite of open source software as well as leads efforts to identify, prioritize, and manage system requirements using a user research approach.
Williams has served as a technical and research program management professional to a number of educational and government organizations, which is complemented by her teaching experience at the college level. Her research interests lie in human-computer interaction (HCI), specifically in the design of technologies that support a range of communication and interaction needs. She uses a variety of user research methods (attitudinal and behavioral; qualitative and quantitative, etc.) to assess user behavior, needs, and motivations. She is active in computer science education and STEM preparedness efforts, providing expertise for a host of funded programs funded by the National Science Foundation (NSF) and the Computing Research Association (CRA), including those seeking to broaden participation in computer science. Williams holds a Ph.D. in computer science, with a focus on human-computer interaction (HCI) from a prominent university in the northeastern United States.